FAQs

ALL ABOUT EYELASHES

The most FAQ’s you’ll find about eyelashes right here…



CHILDREN: (Children not allowed)

I love children! however due to the nature of the treatments offered the Lash & Brow bar does not allow children, I ask of you to arrange child care for the duration of the treatment(s) booked, plus I want the shop to be somewhere for you to relax, unwind, feel pampered, cared and loved for! Mummy time – me time!

CANCELLATIONS:
I require 24 hours notice to cancel your appointment, you can use the link above and cancel yourself, or text 07801 340693 or message me on Facebook Messenger following this link

Please arrive 5 minutes early to your appointment, and allow plenty of time to get to me.

If you are late to your appointment this WILL cut into your appointment time, and I will still charge you the full amount for your treatment, I do not run over time as this has consequences for myself as well as for my clients booked in, please do respect this.

If you’ve paid a deposit for your treatment and you don’t give me 24 hours notice or you do not show up this will be taken as a surcharge of wasted time, and future bookings will require full payment upfront that’s non refundable.

If no deposit has been taken and 24 hours notice not given or you’ve not turned up, future bookings will require a full payment that’s no refundable.

All the tough stuff out the way! wahooooo

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YOU WILL RECEIVE AN EMAIL WITH MORE DETAILS ON, PLEASE READ EVERYTHING, FAILURE TO DO SO COULD RESULT IN YOUR APPOINTMENT BEING CANCELLED.
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All the tough stuff out the way! wahooooo

Now time to meet you which I cannot wait babe 🙂
Cannot wait to see you gorgeous xxx

Love KerryM

KerryM Lash & Brow Bar

2 Wickham Street
Rochester
Kent
ME1 2HH

You can park on Wickham Street, Cecil Road, Decle Road or St Williams Way all for Free, there are 2 bus stops on Cecil Road too..

Here’s google maps link: Google Maps

A patch test will be done on the day of your lash treatment, if you’ve had a reaction before please contact me prior to your appointment.

When booking your first treatment with me, we will go through a patch test as soon as your with me, we will go through desired looks, go through pictures of different eyelash styles, I’ll educate you on growth cycles, as well as how to love your lashes, my saying ” Love your lashes & they’ll Love you back” and when you leave, it doesn’t mean that’s it, if you’ve any questions, concerns after your treatment I’m only a message away.

Rub or pull your lashes, these are a big no no, as well as Mascara, you can apply mascara on your bottom lashes but that is it. Applying oil near your lash line will increase the break down of the glue, if you wear eyeliner or eyeshadow I advice to remove of a night time with oil free makeup remover with a cotton bud.

After 48 hours of your lash treatment you can shower, bath and go swimming. Only spend 3-4 minutes in steam rooms, as well as sunbeds.

There needs to be some understanding with this, there is a 3 stage growth cycle with hair, which includes eyelashes, we can loose up to 6 lashes a day! Now we as technicians have no idea where you are in your growth cycle, a full cycle takes 18 months. I will never guarantee how long your lashes will last however I can give you my own experience and what my clients experience.

Classic individual lashes I typically book clients in every 2 weeks, however I do have some that return every 3 weeks. Russian Volume lashes I typically book clients in every 3 weeks, however I have some that return every 6 & 8 weeks

Everyone is different with their growth cycles please also take in to account your own life style, stress unfortunately can have a knock on effect with growth cycles.

I always recommend my clients to book in every 3 weeks, however they can send me a picture of their lashes, which I can then access whether they need to return sooner or later.

Russian Volume Lashes is still a new treatment within the UK, however ever popular within the Eyelash industry. This is my main treatment I provide, purely because of the awesome results.

With Volume eyelashes, I can place up to 9 light weight fanned out lashes to 1 of your natural lash, not everyone can withstand the weight of 9 lashes, this is why I provide a full consultation to assess and educate my clients.  The results of Volume lashes are very different to Individual, by giving you more lashes as well as fanned out which looks fluffy and very full, the more lashes to 1 natural lash gives you a fuller looking set, however still looking natural, which can be surprising.

Where ever you see 2d or 3d going all the way up to 20d means, how many lashes are placed on to 1 natural lash so for example 5d = 5 individual thin lashes fanned out and placed on to 1 natural lash.